INSITE Knowledgebase
Technical assistance and functionality support for INSITE
General INSITE Information
User Accounts & INSITE Access Permissions
INSITE Walkthroughs
INSITE Login & Multifactor Authentication (MFA)
Compact Activity Management
Profile Screen Functions
Managing Users, Access & Data Quality in INSITE
- Managing Special Statuses
- Merge, Move, and Delete Case Requests
- Deleting Supervised Individuals with No Compact Cases
- Can't Merge Two Compact Cases Under the Same Supervised Individual
- Expunge Compact Case
- Editing Core Demographics of Supervised Individuals and Deleting Secondary Demographics
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General ICOTS Information
ICOTS Activities-Workflow & Explanations
- ICOTS Activity Email Notification Time Frames
- Request for Reporting Instructions to Return to a Sending State
- Workflow for Email Notifications of Compact Activities
- Can't Change Reason for Requesting Reporting Instructions
- Notice of Departures & Arrivals
- Notice of Failure to Arrive
- See all 16 articles
Training Demonstrations-ICOTS Activities
Quick Reference Guides-ICOTS Activities
ICOTS Case Management
- Modify Offense Information After Submitting a Transfer Request
- Reviewing status of Transfer Request and Transfer Reply
- Unable to submit Case Closure Notice when Primary Address is Blank (returning supervised individual after bad Move or Merge)
- Creating a New Case on Existing Profile
- Removing Requirement for Retaking
- Intended Departure Date
- See all 13 articles
Activity Review & Reassigning
ICOTS Training Bulletins
- 1-2023i Warrant Execution Management
- 1-2021i - Reporting Instructions Processing for Living in Receiving State at the Time of Sentencing
- 1-2016i - Supervised Individuals Returning to a Sending State
- 4-2009i - Multiple Cases involving Dual Supervision in ICOTS
- 5-2008i - Managing Expiration/Supervision End Dates