INSITE Knowledgebase
Technical assistance and functionality support for INSITE
General INSITE Information
User Accounts & INSITE Access Permissions
INSITE Walkthroughs
INSITE Login & Multifactor Authentication (MFA)
Compact Activity Management
Profile Screen Functions
Managing Users, Access & Data Quality in INSITE
- Managing Special Statuses
- Merge, Move, and Delete Case Requests
- Can't Merge Two Compact Cases Under the Same Supervised Individual
- Expunge Compact Case
- Editing Core Demographics of Supervised Individuals and Deleting Secondary Demographics
- Managing Compact Office Emails, Designee Assignment, ICOTS PDFs & Public Web Portal Information
- See all 8 articles
INSITE Activities-Workflow & Explanations
Quick Reference Guides-ICOTS Activities
INSITE Case Management
- Reviewing status of Transfer Request and Transfer Reply
- Unable to submit Case Closure Notice when Primary Address is Blank (returning supervised individual after bad Move or Merge)
- Creating a New Case on Existing Profile
- Removing Requirement for Retaking
- Intended Departure Date
- Preventing Duplicates
- See all 13 articles