ICAOS Rules & ICOTS Training
ICAOS Rules Training Tools & Presentations
- Eligibility for Compact Transfer & Reporting Instructions
- Transferring Supervision to the Receiving State
- Supervision in the Receiving State
- Reporting Violations & Retaking
- Interested Agency Training (Judges, Jail Administrators & Parole Board Members)
- State Council Resources
ICOTS Presentions
ICAOS Rule Training Bulletins
ICOTS Training Bulletins
- 1-2016i - Offenders Returning to a Sending State
- 4-2009i - Multiple Cases involving Dual Supervision in ICOTS
- 2-2010i - Merging Offender Records
- 1-2009i - Subsequent State Transfers
- 8-2008i - Initiating Activities from the Offender Profile Screen
- 7-2008i - Rule 3.107
ICOTS Videos and Demonstrations
- ICOTS End User Training - On Demand Modules
- ICOTS Privacy Policy and User Agreement - On Demand Module
- ICOTS Flash Video Tutorials
- Supervisor Functions ICOTS Demonstration
- CAR Reply ICOTS Demonstration
- Pending Action Items ICOTS Demonstration
ICOTS Tutorials
- Violation Discovery Date
- ICOTS Implementation Guide
- Reassign Compact Cases
- Manage Case Load
- Withdrawing Cases and Individual Activities
- Two Ways to Initiate New Compact Case
ICOTS Helpdesk
Announcements
Release Notes
- Code Release 29.6 - ICOTS Enhancements - Intended Departure Date
- Code Release 29.5 - ICOTS Enhancements - Duplicate Offender Management
- Code Release 29.4 - ICOTS Enhancements & Bug Fixes
- Code Release 29.3 - ICOTS Enhancements & Bug Fixes
- Code Release 29.0 - ICOTS Enhancements
- Code Release 27.0 & 28.0 - User Security Releases
Quick Tips
- Addendum to Response to Violation Report
- Addendum to Offender Violation Report
- Display Issues in Internet Explorer 10
- Types of File Attachments Accepted in ICOTS
- Supervision Type & Special Status generating to PDFs
- External Report Available to Monitor Incoming Activities on Outgoing Cases
FAQ
- Changing the Supervision End Date
- What do these ICOTS acronyms mean?
- How do I reset the lockout for a user that forgets their security question answers?
- Do I have to deactivate a user that's inactive for more than 90 days?
- Why Can't I Log In Using 2 Different Web Browsers?
- Why is ICOTS Timing Out More Quickly?
Known Issues
- Problem #109551: Violation Reports Not Saving
- Problem #108619: Can't save Violation with "%" used in text field
- Problem #106556: Overdue Replies to Violation Reports & Addendum to Violation Report in Need of Response Reports in ICOTS
- Problem #108258: Passwords over 15 characters are accepted without an error message
- Problem #104706: Instant Offenses Not Populating to Transfer Request PDF
- Problem #103815: Error Completing OVR Comment Section
Resolved Issues
- Resolved - Text on OVR PDF showing "%20" where spaces should be
- Resolved - Compact cases sub-tab doesn't automatically load on offender profile
- Resolved - Offender search returning 'sounds-like' results first
- Resolved - Comment box on progress report limited to 256 characters
- Resolved - NOD doesn't show as submitted, but there are no pending action items
- Resolved - 'Conditions State Can Not Comply With' on Transfer Reply PDF
Helpdesk Assistance
- Tracking Known Issues
- Search the Knowledge Base
- Login to Helpdesk Portal
- Update a Ticket
- Review Existing Tickets
- Anatomy of a Ticket
Reports
External Reports
- Tips for Top Reports Used
- Outgoing Activities For Outgoing Cases
- Incoming Activities For Incoming Cases
- Violation Response Compliance Performance Breakdown
- Violation Response Compliance Performance
- Transfer Reply Compliance Performance Breakdown