Ensuring public safety for the 21st century

Can't Submit CAR On a Compact Case

I get an error when trying to create a compact action request for a case from both the Assistants tab and the Offender Profile.

Compact action requests can only be sent on cases in which a sending and receiving state user has been assigned. The sending state user cannot create a CAR when the compact case has not yet been assigned to a user in the receiving state.

2011-06-01_CaseAssignedBeforeCAR.png

As soon as the TREQ or RFRI is assigned, the sending state user will have the option to submit a CAR on the case.

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