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Reopening Closed Compact Cases

Receiving state compact office users can reopen a case any time that compact case’s status has the value CLOSED.

Make sure the 'Show historical cases' box is checked and then click the "Reopen" button.

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Everyone associated with the case receives an email notification.

NOTE: If the associated user accounts have been deactivated, the Compact Designees in the state of the deactivated users are set to the responsible PO.

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