ICAOS Rule 4.106 requires the receiving state to submit a progress report within 30 calendar days of request. For all cases considered active, ICOTS generates reminders and facilitates due dates to assist states with compliance of this rule.
Q: The sending state requested a progress report. Our state just submitted a progress report, however one remains on the compact workload and we are receiving notifications the progress report is overdue.
A: This usually means the receiving state user created a duplicate progress report instead of submitting the progress report created by the specialized Compact Action Request. Simply deleting the remaining progress report removes the activity from the compact workload and should not negatively affect your state's compliance.
Q: We keep receiving emails that a requested progress report is due/overdue but there are no action items or recent progress report showing in the offender's case activity of the profile.
A: This usually means the receiving state user inadvertently deleted the progress report created by the specialized Compact Action Request transmitted by the sending state. The receiving state can simply create create a new progress report and satisfy the requirement.