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First Time Login / Password Reset

First Time Login

Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my Password' on the ICOTS login screen to generate a new link.

Before initially logging in, every user must confirm they have read and understand the ICOTS Privacy Policy (covering user's responsibility for data security and integrity.)

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Click the 'Set Password' link in the email.

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Type your new password twice and then click 'Continue'.

NOTE: Passwords must be between 8 and 15 characters in length and contain both alpha and numeric characters.

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User Security Questions

When a user requests a password reset 2 security questions must be provided. 

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The answers must be provided in the future when:

  1. A user changes their password (this is required automatically every 90 days)
  2. A user 'locks' their account (too many attempts with incorrect password)

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Password Reset

  • Go to the ICOTS site: https://icots.interstatecompact.org/ICOTS/login. Click on the “What is my password again?” link.
  • Next, you will be prompted to provide your login ID. This is your email address. Enter your email address (all lowercase and with no spaces) and click 'Continue'.
  • Instructions will appear directing you to go to your email inbox and retrieve a link that is active for only 20 minutes. With this link, you can establish a password to login.
NOTICE: If you do not yet have an account with ICOTS, you must contact your state compact office to set one up, reset security questions or to unlock you account.

 

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