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ICOTS Administration
Information for State Administrators on managing ICOTS accounts and data integrity functions.
User Administration and System Access
Merge, Move and Delete Case Requests
Deleting Offenders With No Compact Cases
Can't Merge Two Compact Cases Under The Same Offender
Expunge Compact Case
Editing Core Offender Demographics and Deleting Secondary Demographics
Managing Compact Office Emails, ICOTS PDFs & Public Web Portal Information
Resetting security question answers or 'unlocking' an ICOTS account
Deactivating Users - Removing User Roles
Confidential Records
Print All fails to generate PDF for a compact case
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