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ICAOS Support
OnDemand Training CORE (ICAOS Rules & Legal Resources) State ICOTS Contact Directory
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  1. ICAOS Support
  2. ICOTS Knowledgebase
  3. ICOTS Administration

ICOTS Administration

Information for State Administrators on managing ICOTS accounts and data integrity functions.
  • User Administration and System Access
  • Merge, Move and Delete Case Requests
  • Deleting Offenders With No Compact Cases
  • Can't Merge Two Compact Cases Under The Same Offender
  • Expunge Compact Case
  • Editing Core Offender Demographics and Deleting Secondary Demographics
  • Managing Compact Office Emails, ICOTS PDFs & Public Web Portal Information
  • Resetting security question answers or 'unlocking' an ICOTS account
  • Deactivating Users - Removing User Roles
  • Confidential Records
  • Print All fails to generate PDF for a compact case

© ICAOS Support

https://support.interstatecompact.org/hc/en-us/sections/13585890001175-ICOTS-Login-Assistance
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Login Assistance
Login and Email Assistance
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https://support.interstatecompact.org/hc/en-us/sections/205517547-Quick-Tips
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Training Materials
PowerPoints & Tools for ICAOS Training
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https://interstatecompact.org/training/on-demand
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On-Demand Training
Learn about ICAOS Rules & ICOTS
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https://support.interstatecompact.org/hc/en-us/sections/13320687060119-ICOTS-Administration
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ICOTS Administrator Assistance
ICOTS User & Data Management
Not receiving emails, Warrant Special Status, Accessing On-Demand Trainings