Review Existing Tickets

Review Open and Pending Tickets

You can review your open and pending tickets by clicking the ‘Check Your Existing Request’ tab at the top of the screen.

A list of all your tickets that have not been solved or closed will be listed including your initial description of the problem.

Review Solved and Closed Tickets

On the right hand side of the same page, you will see a link to ‘View your recently solved and closed requests’.

Clicking the link will bring up a list of all your tickets that have been solved or closed.

Review All State Tickets

Compact office designees and DCAs will also be able to view all tickets submitted by their state’s users.

You just need to click the state name tab at the top of the page. This will bring up a list of all open and pending tickets from your state.

You can also view all solved and closed tickets by clicking the link on the right hand side. In addition, the portal allows you to view tickets submitted by certain users. Those names will be listed on the right hand side of the page as well.