The Supervising User can update the primary address in ICOTS via the Supervised Individual's Profile at any time. If you're not listed as the supervising user, the designation must be reassigned. If the supervising user is in another state, their name won't appear. Contact the compact office of the supervising state for assistance.
All users associated with a case receive a notification when the supervised individual's primary residence changes. Address updates through the supervised individual's profile generate one notification. However, using a compact activity like a Progress Report or Violation Report for changes results in an additional notification.
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