Ensuring public safety for the 21st century

DCA & Compact Staff Dashboard Program FY22

DCA Liaison Committee Best Practices & Dashboard Usage Program

Given the importance of ICOTS data entry and user management, the Commission made state responsibilities for it the focus of several annual audits.  The ICAOS Dashboards are vital to ensuring data accuracy and proper user management that complies with state policies and procedures as well as the ICOTS Privacy Policy. 

The DCA Liaison Committee’s Best Practice & Dashboard Usage Program will assist the committee in identifying areas in need of attention. With help from the national office and the DCA mentoring program, the committee can share best practices and provide a practical learning opportunity for utilizing the ICAOS Dashboards.  This program is intended to ensure states have established procedures to ensure ICOTS data is as accurate and being used properly. 


  • Improve Data Integrity and Accuracy
  • Improve Report Capabilities
  • Share Best Practices
  • DCA Mentoring Opportunity
  • Utilizing dashboard reports, including:
    • Manipulating data elements
    • Self-auditing practices
    • Practical uses – using the reports day-to-day
  • Determine Needs for ICAOS Formal Auditing/Corrective Action


  1. Based on current dashboard data, the National Office and DCA Liaison Committee will determine annual specific clean-up initiatives by the start of each fiscal year.
    • How many to address & frequency
      • Year 1 to start July 1, 2021 covering 4 areas (1 per quarter):
        • Q1 Offender management
        • Q2 Retaking management
        • Q3 No transmitted activities; rejected case clean up (withdraw/close)
        • Q4 User clean up (remove roles, deactivate after 12 months, etc.)
      • Areas and number of clean-up initiatives may vary year to year
      • Contingency plan for repeating trends (require a formal audit/corrective action, etc.?)
  1. Announce objectives for each initiative:
    • a brief description of report(s) available;
    • additional resources to assist in clean-up;
    • expectations for ongoing clean-up to maintain data integrity;
    • encourage states to share procedures and best practices


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