ICOTS 14.0 code release is in production on June 29, 2011 and implements the development items described below:
Comment Fields
Character limits on all comment fields are 1024 characters.
Detailed Email Notifications
In addition to the offender's name, email notifications include date of birth, ICOTS offender number, ICOTS case number, supervision type, special statuses as well as a direct link to the offender’s profile screen.
Instant Offense Details
An attachment box is available to include offense details when adding criminal case information.
Reassign Case within Reporting Instructions Reply
Upon approving reporting instructions, a compact office user has the option to reassign the case.
Case Notes
From an offender's profile, compact office users can create case notes without the need to reassign the case.
Comments
2 comments
After this new release, we have been having several problems within ICOTS.
After reassigning a case, we are not able to withdraw and then we can't reassign back to the officer.
Unable to see options when clicking on criminal cases.
3. When a violation report is assigned, it doesn't send a notification email.
Kimberly,
Could you please submit a ticket with examples of the issues you mentioned? I will have Appriss investigate right away, but they need example cases to work from.
Please sign in to leave a comment.