After completing and submitting an activity into workflow, the subsequent review and assigning actions should be completed via the Compact Workload or Action Items tab on the Offender's Profile screen.
Be sure to 'View All' Action items or visit the 'Action Items' Tab of the Offender's Profile
DO NOT use the Manage Caseload function to advance an activity forward in the workflow. This action simply reassigns the 'review' task to another user rather than confirming the task has been completed.
Please sign in to leave a comment.