Find out why Compact Office users should become familiar with the Workload Search funtionality.
- Search criteria should be administered when accessing pending activities as Compact Office Users’ workload is not filtered by user and will display all cases from your state.
- By selecting Pending Activity Only & Search Compact Office Cases Only, the results displays those pending actions which are requiring attention from the Compact Office --- Awaiting review by [State] Compact Office
- If the action item is not an enabled link on the results screen, you may need to click the link to go to the complete list of Action Items.
See also Utilizing Compact Workload Search.