Case Closure Replies

Case Closure Replies must occur before cases are officially closed.

To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice a Case Closure Reply was created which essentially is an acknowledgement and agreement of a case to be closed.

This also was created for consistency purposes as the Case Closure is a managed process in ICOTS.

This function was created to address concerns brought up during the JAD and by the workgroup during development.

Case Closure Reply Screenshot

Training Bulletin 6-2008i also covers Case Closure Replies

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