Our user entered in conditions that we could not comply with and is now asking why those are not visible on the TREP PDF when printed.
When a user selects a condition the receiving state cannot comply with, the explanation is not currently displayed on the Transfer Reply PDF.
The issue is relatively minor and only relates to the TREP PDF document. The explanation of the conditions with which the receiving cannot comply are viewable from the Plan of Supervision tab of the offender profile.
Appriss has documented this issue as a bug and will address it in the next ICOTS release.