Ensuring public safety for the 21st century

Resolved - Unable to attach files larger than 1MB

Users are having issues attaching documents to compact activities that are larger than 1MB in size. After clicking the Upload button, the progress graphic just keeps turning and the file is never uploaded.

Here is Appriss' description of the problem:

The development team found a bug that is causing file attachments >1MB to fail in uploading and they are working on finding a fix for it.

Appriss is aware of this issue and they are working on a hotfix to address it as quickly as possible.

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    Xavier Donnelly

    *UPDATE - 9/8/2011*

    Appriss is currently testing a fix for this new issue and they plan to push it out to ICOTS shortly. We will update this article and all submitted tickets when the fix has been pushed out.

  • Avatar
    Xavier Donnelly

    *UPDATE - 9/8/2011*

    Appriss rolled out a hotfix for ICOTS yesterday afternoon (9/7) that addressed this particular issue. We have confirmed with those that submitted tickets that it has indeed been resolved.

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