Ensuring public safety for the 21st century

Why Can't I Log In Using 2 Different Web Browsers?

Q: I used to be able to log in to ICOTS using two different web browsers. Why do I get an error message that I'm "logged in from a different IP" now?

A: Appriss launched part one of a user security release in ICOTS on 10/8/14 in order to keep ICOTS in compliance with CJIS security standards, which they are contractually obligated to do. These changes are part of the new CJIS security standards policy drafted by the FBI.

One of the security changes was limiting concurrent sessions on ICOTS from multiple sessions. This includes logging into ICOTS from different computers at the same time or different web browsers on the same machine at the same time. Users should still be able to log in to ICOTS in multiple tabs of the same web browsers.

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