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With what web browsers are ICOTS, ICAOS Dashboards, and ICAOS On-Demand Trainings compatible?

Mindy Spring
Updated

 

ICOTS

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
 
ICAOS Dashboards
  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
 
ICAOS OnDemand Trainings

The latest release of each of the latest two supported major versions of:

      • Desktop browsers:
        • Google Chrome
        • Firefox
        • Safari
        • Microsoft Edge
        • Opera
      • Mobile browsers:
        • Safari for iOS

The latest supported release of the latest major version of:

      • Desktop browsers:
        • Firefox ESR
      • Mobile browsers:
          • Chrome for Android
          • Chrome for iOS
          • UC Browser
          • Opera Mini
          • Samsung Internet

Using a VPN (virtual private network) can cause connectivity issues.  Consult with your in house IT for assistance when experiencing connectivity issues with ICAOS website tools/trainings/reports or ICOTS

 

 

 

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Comments

8 comments
Date Votes
  • Avatar
    Victoria Thompson

     

    Hi,

    I'm still having issues with logging into ICAOS to complete on-demand training. I have tried a different browser, logged out then back in, and so forth. When I get to the on-demand training log in once I click the login icon then it shows a yellow arrow going in circles saying please wait. It has been doing this all day. Is there anything else I can do? I have to have the modules completed asap per my employer.

    0
  • Avatar
    Mindy Spring

    Hi Victoria.  Have you tried again today?  We had a recent website update so that may resolve your issue. Otherwise, working with your IT on these issues may be necessary.  You can also contact the compact office in your state for alternate training opportunities.  

    0
  • Avatar
    robert audette

    I had little, if any, success accessing this site today.  I need to get my completed lessons as well taken several refresher courses.  Can you please help me access the on-demand training and my completed training 

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  • Avatar
    Mindy Spring

    @ robert audette I will email you your training records.  Sounds like you have restriction issues so you should reach out to your compact office for alternate trainings.  Trainings assignments/requirements are administered by each state, not our office.

    0
  • Avatar
    Sherard Savage

    I am having trouble accessing my online training. Whenever I click the login icon to access my training it's saying restricted

    0
  • Avatar
    Mindy Spring

    @Sherard, that sounds like you have restrictions.  You'll need to follow instructions and ask your own IT to assist if needed https://support.interstatecompact.org/hc/en-us/articles/1500007917001-Accessing-ICAOS-OnDemand-Training 

     

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  • Avatar
    Cynthia Harris

    I am having problems accessing the On-Demand training module.  It keeps saying that I need to log on.  However, I am logged in.  It won't let me access the training modules.   

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  • Avatar
    Julie Koets

    I am trying to access the On-Demand training module and am signed in, and I can see a list of courses that I need to complete.  However, there is no way to access or begin the training modules. I see the notice that software is being upgraded and am wondering if I can still begin the current training before the new software goes live on Feb 5, 2024.  

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