Ensuring public safety for the 21st century

Email Notification Time Frames

[Last updated July 3, 2017]

Below are the 'Due on' and 'Overdue' email notifications generated by ICOTS: 

  • Case Closure Notices
    • due in 30 days, 30 calendar days prior to 10 business days after the Supervision End Date
    • due today, 10 business days after the Supervision End Date
    • due 10 days ago, 20 business days after the Supervision End Date
    • due 30 days ago, 40 calendar days after the Supervision End Date
    • due 60 days ago, 70 calendar days after the Supervision End Date
    • due 90 days ago, 100 calendar days after the Supervision End Date
    • due 120 days ago, 130 calendar days after the Supervision End Date
  • Case Closure Notice Reply
    • due in 5 days, 5 business days after Case Closure Notice transmitted
    • due today, 10 business days after Case Closure Notice transmitted
    • due 7 days ago, 17 business days after Case Closure Notice transmitted
  • RI Replies
    • due today, 2 days after RI Request transmitted
  • Transfer Replies
    • due in 15 days, 30 days after Transfer Request transmitted
    • due tomorrow, 44 days after Transfer Request transmitted
    • due today, 45 days after Transfer Request transmitted
    • due yesterday, 46 days after Transfer Request transmitted
    • due 30 days ago, 75 days after Transfer Request transmitted
    • due 60 days ago, 105 days after Transfer Request transmitted
  • Transfer Request
    • due today (7 days after RI Request transmitted/15 days after RI Request for Probationers Living in Receiving State at the Time of Sentencing)
  • Violation Responses
    • due in 4 days, 6 days after Violation Report transmitted
    • due today (10 business days after Violation Report transmitted)
    • due 10 days ago, 20 days after Violation Report transmitted
  • Subsequent Transfer Request after Rejection when offender is in the receiving state on approved Reporting Instructions
    • due in 5 days, 10 days after rejection transmitted
    • due tomorrow, 14 days after rejection transmitted
    • due today, 15 days after rejection transmitted
    • due yesterday, 16 days after rejection transmitted
    • due 5 days ago, 20 days after rejection transmitted
    • New reminder every 5 days
  • Requested Progress Reports (via specialized Compact Action Request)
    • due in 5 days, 25 days after specialized CAR transmitted
    • due in 15 days, 15 days after specialized CAR transmitted
    • due tomorrow, 29 days after specialized CAR transmitted
    • due today, 30 days after specialized CAR transmitted
    • due yesterday, 31 days after specialized CAR transmitted
    • due 5 days ago, 35 days after specialized CAR transmitted
    • New reminder every 5 days
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Comments

8 comments

  • Avatar
    Daphine Denney

    Can we please have the email notification time frames for NOD's and NOA's?  Thanks a bunch!

  • Avatar
    Xavier Donnelly

    Notice of Departures and Notice of Arrivals do not have "due on" and "overdue" email notifications sent. The only time a user is notified of an NOD or NOA is when they receive one from the other state, as they are not managed activities.

  • Avatar
    Beverly Staley

    How about time frames for Compact Action Requests?

  • Avatar
    Xavier Donnelly

    Beverly,

    Currently, the ICAOS rules do not account for required time frames regarding compact action requests and compact action replies. 

  • Avatar
    Stacey Whitlow

    Please advise if this still an accurate tool to use as for as email notification time frames? Has it been revised? Are there any additional email notifications that have been added. Thanks 

  • Avatar
    Daphine Denney

    LA submitted 6 enhancement request  back in November 2015... From what I can remember only 2 were accepted, and because of costs, they wouldn't be implemented until later.  One was for an ICOTS email notification to be sent as a 'reminder'  that a Notice of Departure WAS sent 5 days ago and a Notice of Arrival is needed now on this case.  All 6 requests were important to the ICOTS user working in the system daily, or on a regular basis. Another enhancement that needs to be requested is to have the supervisor also receive an ICOTS email notification whenever a Compact Action Request is received. Currently, only the PO gets a notification, and the Compact office. LA has found that a supervisors role in getting these emails is very important in keeping a state in compliance.

  • Avatar
    Mindy Spring

    Stacey, I updated the document to include a 'due today' notification for violation report responses.  To the best of our knowledge, the article is current, but please feel free to email us if you find any discrepancies.

  • Avatar
    Steffani Wilson

    I swear I don't get notifications that a Violation Response is due in 4 days, or "due today."  I have gotten them about 8 days out though.

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