I have an offender with two compact cases. One has the approved RFRI-Reply and the other has the approved TREP. Can I merge these two compact cases?
Compact cases themselves cannot be merged together. Only offender profiles can be merged. Compact cases can be moved from one offender profile to another, but not merged with another case into a single compact case.
ICOTS compact cases have too much functionality built into the timeline of activities in each case for two cases to be merged.
One of the compact cases will need to be withdrawn or closed and the missing compact activity completed under the open case.