Editing core demographic data (i.e. name, race, gender, FBI Number) or deleting incorrect secondary demographic information (i.e. SSN, DOB, State ID) can only be done by a state admin from the supervising state of the offender. (The supervising state is list on the offender's profile screen.)
As you can see below, you need to go to the offender management tab and enter the offender number after selecting 'Edit Offender Demographics'.
The next screenshot shows the page where you can change the offender's core demographic data and then click the 'Submit' button. All assigned users on the case will receive an email notification regarding the change.
The other tabs allow you to delete incorrect data regarding social security numbers, dates of birth, aliases, state ids, and photos.
Note: Date of Birth is a required field. If you need to correct a DOB, first add the correct DOB via the offender's profile screen, then delete the incorrect one in the Edit Demographics.