Supervisor Functions

Frequently asked questions and answers regarding supervisor functions and activities in ICOTS.

I received an email to review an outgoing Transfer Request and to log into ICOTS; when I log in I am at the Assistants screen which only initiates activities. What screen do I review the activity from?

I received an email that an incoming Transfer Request has been delegated to me to assign for investigation. What screen to I assign the activity from the Manage Case Load or Compact Workload?

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