You can now view all of the ICOTS flash tutorials in a single easy to use interface.
You will need to install Adobe Flash Player to view the Flash Videos.
The ICOTS Overview is a flash video that informs the user of the overall purpose and functionality of ICOTS .
The User Management module instructs a user on how to create an initial password to log into ICOTS, reset their password as well as set and manage their workflow.
- Initial Log In
- Activating or Resetting your Password
- Establishing and Managing your Workflow
The Transfer Request module instructs a user on how to initiate and complete a Transfer Request.
Transfer Request Reply
The Transfer Request Reply module instructs a user on how to initiate and complete a reply to a Transfer Request.
Request for Reporting Instructions
The Requesting Reporting Instructions module instructs a user on how to initiate and complete a Request for Reporting Instructions.
Reply to Request for Reporting Instructions
The Replying to Request for Reporting Instructions module instructs a user on how to initiate and complete a Reply to Request for Reporting Instructions.
Case and User Management
Remove Rejected Cases
Remove Rejected Cases: This module instructs a user on how to remove a rejected case from the active workload. To allow for additional activities or requests, rejections to transfer requests and/or denial of reporting instructions do not deactivate cases.
The User Administration Tutorial instructs those users who are assigned the State Administration Role on the procedures to create roles, establish roles, define county affiliation and deactivate users created in ICOTS. Additional User features which can be managed by both the State Administrator and all other User Roles are also briefly discussed.
- Creating Users
- Establishing User Roles
- Defining County Affiliation
- Deactivating Users
- Other Administrative Features:
- Managing Workflow
- Address Information
- Phone Information
- Managing Vacation or Leave Status