There are only 2 ways to start a new case which creates a new case number in ICOTS.
1. Initiate New Case From Assistants Screen
Choose Request For Reporting Instructions or Transfer Request from the Assistants screen and then select the option that is NOT based on a previously submitted request, rejection, etc.
- OR -
2. Initiate New Case From Offender Profile
As an unaffiliated user (non-assigned user) to any existing case for an offender already in ICOTS, you can choose register interest from the offender profile.
Then select the Transfer Request "Create" button.
Then select the recipient state of the compact case.
The new compact case will then show up in the list of active cases on the offender profile screen.
Comments
1 comment
These tutorials are very useful for training staff; however, this module needs to be made available for printing. Screen printing is not very legible. Please consider PDF printing. Thank you for the innovativeness to make training possible.
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