If you experience issues logging into or viewing the ICAOS Dashboards, this is most likely caused by temporary internet files cached in your web browser interfering with the Single Sign-On API.
Follow the steps below to delete temporary internet files in your browser. It’s important all cookies, cache, and offline website data are deleted. Note: This won’t remove passwords you have saved in your browser.
Bookmarks button -> History -> Clear Recent History
Options button -> More tools -> Clear browsing data…
Favorites button -> Clear History
INTERNET EXPLORER 11
Settings Button (looks like a gear) -> Internet Options
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